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IT for Law Firms

Your clients trust you
with everything.
Your IT should be worthy of that.

A data breach at a law firm isn’t just an IT problem — it’s a malpractice exposure, a bar complaint, and a client relationship that may never recover. We build IT environments for Houston-area law firms that take confidentiality, uptime, and compliance as seriously as you do.

The Real Risks

The IT problems law firms can’t afford to ignore.

Most IT issues are inconvenient. For law firms, they can be practice-ending. These are the ones we see most — and fix before they become headlines.

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Client data exposed in a breach

Attorney-client privilege doesn’t survive a ransomware attack. One unpatched system or compromised email account can expose years of confidential case files — and your professional standing along with them.

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Email-based phishing and wire fraud

Law firms are prime targets for business email compromise. Attackers impersonate attorneys or clients to redirect wire transfers and settlements. Without email security in place, one convincing email can cost hundreds of thousands.

Downtime during a deposition or filing deadline

Courts don’t care that your server crashed. A system outage on the morning of a deadline isn’t recoverable with an apology. Your IT needs to be as reliable as your commitment to clients.

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Inadequate access controls

Who can access which client files? Can a departing associate walk out with case documents? Without proper identity management and access controls, you don’t actually know — and that’s a liability in itself.

What We Deliver

IT built around how law firms actually operate.

Every firm is different. But the core IT needs — security, reliability, compliance, and support — are consistent. Here’s how we address each one.

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Document Security & Access Control

We implement role-based access so attorneys and staff see exactly what they need — nothing more. Document management systems are secured, audited, and backed by policies that hold up to scrutiny. Departing employees are offboarded immediately, not whenever someone remembers to call IT.

Role-based permissions Audit trails Immediate offboarding Secure file sharing
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Email Security & Anti-Phishing

Advanced threat protection filters phishing attempts, spoofed sender addresses, and malicious attachments before they reach anyone’s inbox. We also configure email authentication (DKIM, SPF, DMARC) so your domain can’t be spoofed by attackers impersonating your firm.

Phishing protection DKIM / SPF / DMARC Attachment sandboxing BEC prevention
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Reliable Infrastructure & Helpdesk

Monitored servers, workstations, and network devices — 24/7. When something goes wrong at 7am before a 9am deposition, an engineer is already on it. Unlimited helpdesk support with SLA-governed response times means your team isn’t waiting on hold when it matters most.

24/7 monitoring Unlimited helpdesk < 1hr critical response Proactive maintenance
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Microsoft 365 & Cloud Management

Most law firms run on Microsoft 365. We manage it properly — licenses, security policies, Teams configuration, SharePoint permissions, and OneDrive backup. No unmanaged personal accounts mixing with firm data. No shared passwords. Properly configured from the start.

M365 administration SharePoint governance MFA enforcement Cloud backup
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Backup & Disaster Recovery

Image-based backups of every critical system, tested regularly with documented recovery times. If ransomware hits or a server fails, you know exactly how long recovery takes — because we’ve tested it, not just assumed. Your clients’ files are recoverable. That’s not a guess.

Image-based BDR Tested restores Documented RTO/RPO Offsite & cloud backup
Compliance & Ethics

IT that holds up to bar standards.

State bar associations increasingly expect attorneys to take reasonable steps to protect client data. “I didn’t know” is not a defense. We make sure you’re covered.

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ABA Model Rule 1.6 — Confidentiality of Information

Attorneys must make reasonable efforts to prevent unauthorized disclosure of client information. We document the safeguards in place so you can demonstrate compliance if it’s ever questioned.

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HIPAA — for firms handling healthcare clients

Law firms that handle healthcare litigation, medical records, or represent covered entities may be subject to HIPAA. We assess your exposure and implement the technical safeguards required.

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PCI-DSS — for firms processing client payments

If your firm processes credit card payments — even through a third-party portal — PCI compliance applies. We make sure your network environment doesn’t create unnecessary exposure.

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Written security policies & documentation

In the event of a breach or bar inquiry, documentation of your security posture matters. We maintain written records of your security controls, policies, and incident response procedures.

Response Commitments

When your firm needs IT, we’re already on it.

🔴 Critical < 1 hour

System down or active security breach. 24/7/365. Phone, remote, and on-site if required.

🟠 High < 4 hours

Major service degraded. Business hours coverage with a clear escalation path.

🟡 Standard < 8 hours

Individual issue or service request. Helpdesk ticket with remote resolution.

🔵 Planned Scheduled

Projects, upgrades, and changes. Dedicated project engineer, flexible timing.

Why Altech IT

Why Houston law firms choose us.

There are a lot of IT companies in Houston. Here’s what makes the difference for firms that take confidentiality and reliability seriously.

01
You get a named engineer, not a queue

One senior engineer is assigned to your firm and learns your environment before your first support call. When something goes wrong, you’re not explaining your setup to whoever happens to answer.

02
We understand what’s at stake

We work with law firms specifically because the stakes are different. A breach isn’t just an IT inconvenience — it’s a professional liability event. We design environments with that reality in mind from day one.

03
Flat monthly pricing — no surprise invoices

One predictable monthly fee covers monitoring, helpdesk, maintenance, and security. You’re not calling us worried about whether this ticket will cost extra. It won’t.

04
We start with a written IT Review

Before we propose anything, a senior engineer reviews your current environment and delivers a written report of what we find — gaps, risks, and what they’re costing you. You keep the report either way.

Ready to Start?

Let’s review your firm’s IT environment.

A senior engineer reviews your infrastructure, security posture, and compliance gaps — and delivers a written report with specific findings and real cost implications.

Or call us: (832) 420-8700