Cloud & Microsoft 365

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Cloud & Microsoft 365

Moving to the cloud is easy
to get wrong.
Hard to undo.

A poorly planned cloud migration doesn’t announce itself — it shows up months later as slow performance, missing data, security gaps, and a Microsoft 365 environment nobody actually manages. We plan, migrate, and run your cloud environment properly from day one so you get the benefits without inheriting the problems.

What Goes Wrong

The cloud migration mistakes that follow you for years.

Most cloud migrations fail not during the move — but in the months after it, when the gaps in planning surface one by one. These are the ones we prevent.

📂

Data migrated but not verified

Files move to SharePoint or OneDrive but nobody checks that permissions transferred correctly, that version history is intact, or that the folder structure makes sense for how the team actually works. The issues surface weeks later, after the original systems are gone.

🔒

M365 deployed but never secured

Microsoft 365 ships with default settings that are not secure defaults. No MFA enforcement, no conditional access, external sharing wide open, email forwarding rules unchecked. A deployed but unmanaged M365 tenant is a significant security liability from day one.

💸

Paying for licences nobody uses

Organisations routinely pay for M365 licences assigned to departed employees, duplicate accounts, or the wrong plan tier. Without active licence management, the waste compounds every month without anyone noticing.

🔄

No backup for cloud data

Microsoft does not back up your data. SharePoint, OneDrive, and Exchange all have retention policies — not backups. Accidental deletion, ransomware, and malicious insiders can destroy data that Microsoft’s own tools won’t recover. Cloud data needs a cloud backup.

What We Deliver

Cloud and M365 management — end to end.

From initial migration planning through ongoing management and optimisation, here’s what every Cloud & M365 engagement covers.

📋

Migration Planning & Readiness Assessment

Before anything moves, we assess your current environment — what exists, what dependencies it has, what the migration sequence needs to be, and what the rollback plan looks like if something goes wrong. You get a written migration plan before we touch a single file.

Environment discovery Dependency mapping Written migration plan Rollback planning
📧

Email Migration & Exchange Online

Full mailbox migration to Exchange Online with zero data loss — email, calendar, contacts, and rules all transferred and verified. Mail routing updated cleanly so nothing bounces during the cutover. MX records, SPF, DKIM, and DMARC configured correctly from the start.

Mailbox migration Calendar & contacts Zero-downtime cutover DKIM / SPF / DMARC
📁

SharePoint & OneDrive Migration

File server content migrated to SharePoint and OneDrive with permissions preserved and folder structures reorganised for how your team actually works — not just a direct copy of a file share that nobody navigates efficiently. Post-migration verification included.

File server to SharePoint Permissions mapping Structure optimisation Post-migration verification
🔐

M365 Security Configuration

Microsoft’s default settings are not secure. We configure your tenant properly — MFA enforced for every user, conditional access policies, external sharing locked down, admin accounts hardened, and Secure Score benchmarked and improved. Your M365 environment is secured, not just deployed.

MFA enforcement Conditional access Secure Score baseline Admin hardening
☁️

Azure Infrastructure Management

Virtual machines, Azure Active Directory, networking, and cloud-hosted workloads managed and monitored on an ongoing basis. Right-sized for your needs so you’re not paying for compute you don’t use — and scaled when you do.

Azure VM management Entra ID (AAD) Cost optimisation Azure networking
🔄

Cloud Backup & Disaster Recovery

Third-party backup of your M365 data — Exchange, SharePoint, OneDrive, and Teams — with tested restore procedures. Microsoft’s retention policies are not a substitute for backup. Accidental deletion and ransomware are recoverable. Relying on Microsoft alone is not a recovery plan.

M365 backup Exchange / SharePoint / Teams Tested restores Ransomware recovery
How We Migrate

A migration with a plan — not a prayer.

Every migration follows the same structured process. No surprises, no improvised decisions on cutover day, no data left behind.

Phase 01

Discovery & Planning

Full environment audit, dependency mapping, migration sequence, rollback plan, and a written project document you approve before anything moves.

Phase 02

Staging & Testing

Destination tenant configured and hardened. Pilot migration run with a small group to validate the process, catch issues, and refine before the full cutover.

Phase 03

Migration & Cutover

Full migration executed on a schedule agreed with your team. Cutover timed to minimise disruption. Engineer on-call throughout until all systems are verified live.

Phase 04

Verification & Handover

Post-migration verification of all data, permissions, and mail flow. Documentation updated. Team briefed. Ongoing management begins from day one of the new environment.

Microsoft 365 Management

M365 isn’t set-and-forget. Here’s what ongoing management looks like.

Most businesses deploy M365 and then leave it unmanaged. Licences drift, security settings degrade, and the platform never delivers what it’s capable of. Ongoing management fixes that.

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Licence management & cost optimisation

We audit your licence assignment monthly — removing licences from departed employees, right-sizing plans where users don’t need premium features, and flagging unused services. Most organisations we audit are overpaying.

👤
User lifecycle — joiners, movers, leavers

New employee provisioned same day with the right licences, groups, and access. Departing employee offboarded immediately — mailbox preserved per your retention policy, access revoked, licence freed. No accounts left active after someone leaves.

📊
Secure Score monitoring & improvement

Microsoft Secure Score tracked monthly with a plan to improve it. Security configuration doesn’t drift — it gets better over time as Microsoft releases new controls and we implement the ones that make sense for your environment.

💬
Teams & SharePoint governance

Unmanaged Teams environments become sprawl — dozens of abandoned teams, no naming conventions, guest access everywhere. We implement governance policies so the platform stays organised and secure as your team grows and changes.

Response Commitments

Cloud issues resolved — not just acknowledged.

🔴 Critical < 1 hour

Cloud system down or data loss event. 24/7/365. Immediate response and active remediation.

🟠 High < 4 hours

M365 service degraded, email flow issues, or access problems affecting multiple users.

🟡 Standard < 8 hours

Individual user issue, licence change, or configuration request. Ticketed and resolved.

🔵 Planned Scheduled

Migrations, tenant changes, and major configuration work. Planned with your team in advance.

Ready to Start?

Let’s assess your current cloud environment.

A senior engineer reviews your M365 configuration, security posture, licence utilisation, and backup status — and delivers a written report with specific findings and cost implications.

Or call us: (832) 420-8700